![]() ![]() Federal Employee Program members can find details in their Service Benefit Plan Brochure.Healthy Blue members have certain telehealth visits covered at parity under Medicaid benefits determined by the state.Medicare Advantage members should review their evidence of coverage. ![]() Members who do not have a commercial plan can find more information about their telehealth coverage below. It does not apply to Blue Cross NC members receiving care from out-of-state providers. The new policy will apply to all Blue Cross NC fully insured and administrative services only (ASO) plans, including the State Health Plan. The new policy will continue to cover services that make up more than 97% of the telehealth claims received during the last two years, particularly behavioral health, primary care and outpatient office visits. On January 1, 2023, a new telehealth policy will go into effect, significantly expanding the list of covered telehealth services compared to before the pandemic. In March 2020, Blue Cross NC was one of the first insurers in the nation to quickly respond to the pandemic by expanding telehealth coverage to pay doctors and facilities the same as in-person visits for all video and audio-only visits. Has the potential to lower costs for members Non-Discrimination Policy and Accessibility Services.Get a Quote for Individual and Family PlansĪncillary and Specialty Benefits for Employees.Health Plans for Individuals and Families. ![]()
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